FAQs

  • Add your selected products to your cart, then follow the checkout steps. You’ll receive an order confirmation by email once your payment has been approved.

  • We accept the following payment methods:

    - Credit and debit cards
    - PayPal
    - Apple Pay

    All transactions are securely processed.

  • Orders are prepared within 2 business days after payment confirmation.

  • We ship across the Americas, including the United States, Canada, Mexico, the Caribbean, Central America, and South America.

  • If your order has not yet been processed, please contact us as soon as possible at contact@perroyparfum.com

  • Once your order has been shipped, you’ll receive an email with your tracking number.

  • Yes. You have 14 days from the date you receive your order to request a return.

  • Please contact us as soon as you receive your order and include photos of the product and its packaging so we can review your request.

  • Our website is intended for individual customers. For all wholesale or business inquiries, please contact us at contact@perroyparfum.com.